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+43 5357 2205

info@hotel-bechlwirt.at

About us

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Hotel Bechlwirt - Home

Cancellations and most important Terms and Conditions

 

GTC's

  • Prices 

All prices are in EURO (€), including all taxes and extras. In direct on-line Bookings all the prices do not include the € 2,00 local tax per person per night, and must be paid on site.

  • Reservation guarantee

As a guarantee for the reservation we ask for a deposit of a 30% of the total reservation amount or as an alternative you can provide us your credit card number with the expiry date. Checking of your credit card: The credit card is checked by us of it's correctness. In case of a missing guarantee, for example, with invalid or expired credit card we reserve ourselves to cancel the reservation. We cannot guarantee written reservations without deposit or information of the credit card number.

  • Cancelation terms and No-show cancellation terms

A cancellation is only valid after written reconfirmation of the hotel.

  1. Cancellations made 3 months before the date of arrival will be processed free of charge.
  2. For cancellation 3 months to 1 month before the arrival day we charge 30% of the whole arrangement price
  3. Till 1 week before the arrival day 40% of the whole arrangement price.
  4. Last week before the arrival day or in the No show 90% of the whole arrangement price
  • Change of the reservation / Early Departure

§ 15.2 If the guest leaves prematurely, the hotel shall be entitled to charge the total agreed remuneration. The Hotel shall deduct anything saved due to the failure to use its scope of services or maintained by letting the booked rooms to other guests.

" We strongly recommend you to take out travel insurance for your holiday which covers at least cancellation and medical care costs.“

  • Payment terms

Generally the payment occurs at the hotel at the latest with departure. We accept payments with Mastercard, Visa, V-Pay, Maestro / Cash-Debit card and Cash payment. 

  • Group reservations

With reservations for more than 15 people we apply cancelation and payment terms.

  • Non-Smoking Policy

All our rooms are non-smoker's rooms that is why the air is so fresh. If you smoke on the room we will charge you a fee of € 50,00 for the special cleaning. If the fire alarm is activate, the costs (fire department run) due to its activation, must be paid by the guest separately.

  • Pet Policy

Pets are not allowed in our Hotel and in our Apartments.

  • Cleaning Policy

 If rooms are damaged or left extremely dirty during a stay, guests will be charged of a minimum amount of €30,00

  • Lost and Found

Bechlwirt reserve the right to only store lost and forgotten items for a period of 20 days. After this period we can no longer assist in recovering lost or forgotten items. We take no responsibility for forgotten or lost items and cannot guarantee that items are found. Items that are thrown in the trash can are not considered as forgotten.

Postage is always paid by the receiver of the items, and we take no responsibility for items that are lost or damaged during postage. 

 

For further information please read the GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY in Austria.

Copyright 2017 Hotel Bechlwirt.